Enquiries
A structured enquiry from a verified sender to one chosen business, with contact details revealed only on acceptance and the fee refunded if it fails.
A connect & procure tool. You know roughly what you want; this is how you approach someone about it. The other families are market signals — how you get approached — and market presence.
An enquiry is a written requirement sent by a verified participant to one business they chose. It is not a lead, and it is not distributed.
How it works
- A verified user, business or sales agent finds a business and raises an enquiry
- The enquiry carries the requirement in structured fields, not free text
- The receiving business sees the requirement and the sender's standing — but not their contact details
- If it accepts, contact details are exchanged and a point of contact is assigned
- Either side can close it afterwards, and both can rate
Two sides
Sending one
Choosing who to ask, writing something they can price, and what comes back if it goes nowhere.
Receiving them
Deciding what to accept, naming who owns it, and keeping a queue from rotting.
At a glance
| What you can enquire about | A product, a service, a franchise, or something general |
| Who can send one | An individual, a business, or a sales agent |
| Who decides | The business receiving it |
| What happens to it | It waits, then is accepted or declined — or lapses if nobody answers |
| When contact details appear | Once the business accepts |
| If it fails | Your credits come back — on a decline, or if nobody answers by the response date |
| If you rate at the close | You earn credits — both sides do, independently |
Credit costs are on the Costs page.
Read next
The four kinds
Product, service, general and franchise — what each one asks you for.
How an enquiry progresses
The six states, and what each means for your credits and your contact details.
Closing and ratings
How it ends, and where reputation on Bidancer actually comes from.
Costs
Who pays what, and what is refunded.
How this compares
Directory marketplaces capture a requirement and distribute it to every supplier on a subscription — which is why a buyer who filled one form receives calls for weeks. The economics require it: the platform is paid for the lead, so more recipients means more revenue.
Here one enquiry reaches one business. The sender pays to send, the receiver pays to accept, and if the receiver goes silent the sender gets their credits back. See Bidancer vs IndiaMART for the argument in full.
Next
- Quick start — raise or receive your first enquiry
- FAQ — the questions people ask first
- Related terms: RFQ vs RFP, RFI, purchase order