Billing
The billing account behind a wallet — the name on the invoice, the tax identity, and why the four GST registration statuses have to be right before you top up.
The wallet holds credits. The billing account is the entity those credits are bought by: the name on the invoice, the tax identity, and the address the tax treatment follows from.
They are separate on purpose. Spending is an operational act; billing is an accounting one, and the people who do them are usually different.
What a billing account holds
| Name | The legal name on the invoice |
| Contact and email | Where invoices go |
| Address | Line, city, state, postcode, country |
| Currency | What you are billed in |
| PAN and GSTIN | Indian tax identities |
| GST registration status | Registered, not registered, SEZ, or overseas |
| Tax country, tax ID and its type | For accounts outside India |
GST registration status decides your treatment
The four values are not cosmetic:
- Registered — a normal GST invoice, with your GSTIN on it and credit you can claim
- Not registered — a business below the threshold or otherwise unregistered
- SEZ — special economic zone treatment
- Overseas — outside India entirely, taxed accordingly
Set this before you top up, not after
Tax treatment is applied when the invoice is raised. An invoice issued against the wrong status is a correction, and corrections in tax documents are more work than five minutes of setup.
Outside India
There are separate tax country, tax ID and tax ID type fields, so an account can carry whatever registration its jurisdiction uses rather than being forced into an Indian shape.
Account states
| Active | Normal |
| Inactive | Not in use |
| Suspended | Blocked from billing, with a reason |
| Closed | Ended |
In this section
Who may see billing
A separate membership list from your business team, and why.
Invoices and payments
The four invoice types, their states, and why void is not delete.
Topping up
Packages, regions, payment methods, and what reconciliation is for.
Topping up
Buying credits — the packages available, how regions and payment methods differ, the states a top-up moves through, and which wallet the credits land in.
Access
Billing has its own membership list with its own roles, separate from the business team — what each role can do, and why one list could not serve both.